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Alternatives

The best Shopmonkey alternatives in 2026

Five shop management options compared on price, contracts and fees, with public sources for competitor facts.

Why shops look for a Shopmonkey alternative

Shopmonkey starts at $239/mo monthly · $215/mo billed annually (Basic) [1] and lists a one-time $500 data migration fee [1]. Its Terms of Service say subscriptions renew automatically, fees are non-refundable and non-cancellable, and license quantities can't be decreased during the term [2]. It may still suit your shop. The table below lists the terms side by side.

Some shop owners report a surprise notice period and invoice when cancelling (for example in a Reddit r/mechanics thread, checked 2026-10-22). For balance: we found only a couple of reports like this, and they are not representative of most customers.

Disclosure: we make OnixDesk. We list it first, and we've tried to be fair to everyone else: competitor facts below link to a public source, mostly the company's own pricing page or agreement, and for Mitchell 1 a 2023 reseller price guide. Where we couldn't confirm something from a public source, we left it out (shown as —).

The options

  1. 1. OnixDesk(that's us)

    AI-first shop software for auto repair shops and automotive locksmiths. Run the shop from ChatGPT, Claude, Grok Bot or Codex, or with Alex, the built-in assistant.

    Starting price: From $20/mo

    Pros

    • + No contract and no setup fee. Month to month, cancel anytime
    • + Works inside ChatGPT, Claude, Grok Bot and Codex, plus the built-in assistant Alex
    • + AI phone agent Nikita on Shop
    • + Key finder for automotive locksmiths (Ilco, Silca and JMA cross-reference)
    • + Your data is yours. Export anytime.
    • + Free data migration

    Cons

    • − A newer product than the others on this list
    See OnixDesk pricing →

  2. 2. AutoLeap

    Starting price: $199/mo monthly · $179/mo billed annually (Essentials) [3]

    Pros

    • + Published plan prices, billed monthly or annually [3]
    • + Two-way texting on Pro and up [3]
    • + The shop owns its data (§4.4) [5]

    Cons

    • − One-time setup fee that varies by shop [3][4]
    • − No free trial [3]
    • − On termination, you pay the fees for the rest of the current term (§6.4(a)) [5]
    • − Gets a perpetual license to use your data, including to train AI models (§4.6) [5]
    OnixDesk vs AutoLeap →

  3. 3. Tekmetric

    Starting price: $199/mo monthly · $179/mo billed annually (Start) [6]

    Pros

    • + “No long-term contracts required” [6]
    • + No onboarding fee is published [6]
    • + Published plan prices, billed monthly or annually [6]

    Cons

    • − Two-way texting only on the Scale plan [6]
    • − Phones run on RingCentral, which bills separately [7]
    • − Add-ons: multi-shop +$70/mo per shop, tires +$39/mo per shop; Payments sold separately [6]
    OnixDesk vs Tekmetric →

  4. 4. Shop-Ware

    Pros

    • + Month-to-month plans; no annual contract required [8]

    Cons

    • − $8 per user per month above the users included [9]
    • − May increase license fees from time to time, with 30 days' notice [9]

  5. 5. Mitchell 1

    Starting price: 2023 list price: Manager SE $129/mo [10]

    Pros

    • + 2023 list price for Manager SE: $129/mo [10]
    • + Month to month after the initial term, with 30 days' notice [11]

    Cons

    • − Initial term of 12 or 24 months that can't be cancelled [11]
    • − One-time, non-refundable activation fee [11]
    • − Texting, DVI, social CRM and local search are paid add-ons (2023 list prices) [10]
    OnixDesk vs Mitchell 1 →

Price, contract and fees, side by side

Shopmonkey is in the second column, next to OnixDesk. Want every cost in one place? See what you actually pay.

Selection criteria: OnixDesk, Shopmonkey, AutoLeap, Tekmetric, Shop-Ware, Mitchell 1
FeatureOnixDeskShopmonkeyAutoLeapTekmetricShop-WareMitchell 1
Starting priceFrom $20/mo$239/mo monthly · $215/mo billed annually (Basic) [1]$199/mo monthly · $179/mo billed annually (Essentials) [3]$199/mo monthly · $179/mo billed annually (Start) [6]—2023 list price: Manager SE $129/mo [10]
Free trial14-day free trial, no credit card—No free trial [3]———
ContractNone. Month to month, cancel anytimeRenews automatically; cancel through your service rep before the renewal date [2]Monthly or annual contract; renews automatically [4][5]“No long-term contracts required” [6]Month to month; no annual contract required [8]Initial term of 12 or 24 months; can't be cancelled during it, then month to month [11]
Setup / onboarding fee$0—Yes, one-time, varies by shop [3][4]None published [6]—Yes, a one-time, non-refundable activation fee [11]
Data migration feeFree$500 one-time [1]————
Price changesWe lock your price. It won't go up when your plan renews.May raise fees at renewal with 30 days' written notice [2]May raise fees during the current term with 30 days' notice (customer can object in writing) [5]—May increase license fees with 30 days' notice [9]May change pricing before renewal [11]
Customer textingOn Pro and Shop—Two-way texting on Pro and up [3]Two-way texting on Scale only [6]—Add-on: Message Center +$39/mo (2023 list price) [10]

Competitor information from their public pricing pages and agreements as of Oct 2026. A dash (—) means we found no public source to cite. Prices and terms change, so tell us if anything is out of date.

  1. [1] Shopmonkey pricing page
  2. [2] Shopmonkey Terms of Service
  3. [3] AutoLeap pricing page
  4. [4] AutoLeap FAQ
  5. [5] AutoLeap SaaS Agreement (effective June 5, 2026)
  6. [6] Tekmetric pricing page
  7. [7] Tekmetric support: phone integration (RingCentral)
  8. [8] Shop-Ware packages page
  9. [9] Shop-Ware terms and conditions
  10. [10] Mitchell 1 2023 price guide (PDF)
  11. [11] Mitchell 1 ordering terms and conditions

Questions, answered

What is the best Shopmonkey alternative?

It depends on your shop. If you want no contract, no migration fee and AI that works inside ChatGPT, Claude or Grok, try OnixDesk. We make it, so weigh that. Tekmetric and Shop-Ware are sold month to month (tekmetric.com/pricing and shop-ware.com/packages, as of Oct 2026), and AutoLeap and Mitchell 1 are established options; compare their terms in the table above.

Does Shopmonkey charge for data migration?

Shopmonkey's pricing page (shopmonkey.io/pricing, as of Oct 2026) lists a one-time $500 data migration fee. With OnixDesk, data migration is free.

Can I cancel Shopmonkey anytime?

Shopmonkey's Terms of Service (shopmonkey.io/legal/terms-of-service, as of Oct 2026) say subscriptions renew automatically, that you cancel by contacting your Shopmonkey service rep before the renewal date, and that fees are non-refundable and non-cancellable. Check your own order form for your renewal date.

Free data migration.

We import your customers and vehicles for you. Tell us about your shop and we'll plan the move from Shopmonkey with you.

From $20 a month. No contract, no setup fee.

Use Alex, built in, or connect the AI you already use.

Get early access

Every plan starts with a 14-day free trial. No credit card.