Compare
Mitchell 1 Manager SE vs OnixDesk.
Price, contract terms and features side by side, with sources.
Short answer
Choose OnixDesk if you want no initial term, no activation fee and prices on the website, and you want to run your shop from ChatGPT, Claude or Grok, with locksmith key lookup built in.
Side by side
| Feature | OnixDesk | Mitchell 1 Manager SE |
|---|---|---|
| Starting price | $20/mo | Current prices not published · 2023 list price: Manager SE $129/mo [2] |
| Contract | None. Month to month, cancel anytime | Initial term of 12 or 24 months [1] |
| Leaving early | Cancel anytime | Can't be cancelled during the initial term; month to month after it, with 30 days' notice [1] |
| Setup fee | $0 | One-time activation fee, non-refundable [1] |
| Price changes | We lock your price. It won't go up when your plan renews. | May change pricing before renewal [1] |
| Customer SMS | On Pro and Shop | Add-on: Message Center +$39/mo (2023 list price) [2] |
Competitor information from their public pricing pages and agreements as of Oct 2026. A dash (—) means we found no public source to cite. Prices and terms change, so tell us if anything is out of date.
Pricing
No initial term. No activation fee.
Read the fine print so you don't have to: here is what Mitchell 1's own ordering terms say, next to what we do.
Contracts
Mitchell 1 subscriptions start with an initial term of 12 or 24 months that the customer can't cancel; after that they run month to month with 30 days' notice [1]. OnixDesk has no contract: pay month to month and cancel anytime.
Activation fee
Mitchell 1 charges a one-time activation fee, and it is non-refundable [1]. OnixDesk has no setup fee.
Add-ons (2023 list prices)
Mitchell 1's 2023 price guide lists Manager SE at $129/mo, with add-ons: Message Center (texting) +$39, ProSpect DVI +$139, Social CRM +$204, Account Link +$49 and Local Search +$180 per month [2]. Current prices are quote-only.
Price changes
Mitchell 1's ordering terms allow it to change pricing before renewal [1]. Every OnixDesk plan is on our pricing page. We lock your price. It won't go up when your plan renews.
Where OnixDesk is different
- • No contract and no setup fee. Cancel anytime.
- • Published prices, from $20/mo.
- • Your data is yours. Export anytime.
- • AI-first: run the shop from ChatGPT, Claude, Grok Bot, Codex or Alex.
- • Built for automotive locksmiths too, with a key finder.
- • Safe AI: confirm risky actions, full action log, one-click undo.
Free data migration.
We import your customers and vehicles for you. Tell us about your shop and we'll plan the move from Mitchell 1 with you.
Questions, answered
Is OnixDesk a Mitchell 1 partner?
No. OnixDesk is not affiliated with or endorsed by Mitchell 1.
Can I import from Mitchell 1?
Yes. Data migration is free. Join early access and tell us about your data. We import your customers and vehicles for you.
Can I switch during my Mitchell 1 initial term?
Mitchell 1's ordering terms (mitchell1.com/ordering-terms-and-conditions, as of Oct 2026) say a subscription can't be cancelled during the initial 12- or 24-month term, so check your own agreement first. You can start an OnixDesk trial anytime and move over when your term allows.
Can I run both during the trial?
Yes. Keep Mitchell 1 running while you try OnixDesk, and switch over when you're ready.
From $20 a month. No contract, no setup fee.
Use Alex, built in, or connect the AI you already use.
Every plan starts with a 14-day free trial. No credit card.