Legal
Refund Policy
Last updated: October 23, 2026
In plain language
Every plan starts with a 14-day free trial. No credit card needed.
Monthly plans: cancel anytime, no contracts, no setup fees.
Questions about a refund? Contact us.
1. Free trial
New accounts get a free trial of 14 days. No credit card is needed to start, so you are never charged for the trial.
2. Monthly plans
All plans are billed monthly and run month to month. You can cancel anytime from your account; your plan stays active until the end of the month you have already paid for, and you are not charged again.
Questions about a partial month? Contact us.
3. No contracts, no setup fees
There is no minimum term and no early-termination fee. We do not charge setup, onboarding, activation or data migration fees, so there is nothing of that kind to refund.
4. Your data after you cancel
Your data is yours. You can export it anytime. See the Terms of Service for details.
5. How to ask for a refund
Use our contact page with the email address on your account. Tell us your shop name and what you'd like refunded.
6. Your rights under the law
This policy does not limit any refund rights you have under consumer protection laws that apply to you. Governing law: Manitoba, Canada.